Strategy, Operations & Program Design

Systems work when they are built around the people inside them.

I am Camille Hutt. I design the operating models, programs, and platforms that large organizations run on, and I build them around the people who have to use them every day.

Camille Hutt, founder of Hutt Strategy

A short time ago, in a city pretty close by...

The Rise of Hutt Strategy

Different galaxy. Different line of work.

This one designs the operating models, programs, and platforms that large organizations run on, and shapes them around the people who have to work inside them.

Twelve years, and the route was not a straight line. Legal operations first, then performance and talent work inside law and accounting firms, then Columbia, then Deloitte across life sciences and financial services. Now independent.

Before any of that, archaeology. A season on an excavation in Egypt. You work a site in careful sequence, you document everything, and you never skip a layer because you are curious about the one underneath.

Same instinct. Different site.

About

What I am good at

Finding what is quietly not working at the employee and user level, then building the program that fixes it. The people whose daily work is about to change are the ones I start with, and the ones I go back to afterward.

Columbia Business School, MBA  ·  Deloitte alum

Services

Where I bring value

Operating Model & Integration

Defining how the work actually gets done, then aligning the leaders who own it. Post-acquisition integration, governance models, decision frameworks, and the structures underneath them.

Program & Platform Delivery

Multi-year roadmaps, phased rollouts, and the cross-functional delivery that gets a platform live. Scoping, sequencing, release planning, and the measurement that tells you whether it landed.

Adoption & Change

Change champion networks, working sessions with the people who have to use the thing, UX research, and a feedback loop that shapes the roadmap.

How I Work

Every engagement is different, here is the underlying roadmap

  1. Start with how the work actually gets done

    Before anything gets designed I talk to the people who will have to live inside it. Not the org chart version, the real one. That conversation is where most of the useful information turns out to be.

  2. Build the model around what they need

    Operating structures, governance, roadmaps, and programs designed against what the first step turned up rather than against a template. Whether people will use it gets decided here, long before launch.

  3. Stay through the rollout

    Phased releases, a network of people inside the business who champion the change, and honest measurement afterward. The people who have to live inside a new structure need to be supported and heard at every stage, from the earliest fact finding through go-live and the months after.

Contact

What are you looking to build?

I take on a small number of engagements at a time. The best way to start is a short note about what is going on.

New York. Works remotely and on site.